Sector · UK public sector
Tenders in Contact management software package
Live UK public-sector tender data, scoped to Contact management software package. 3 awards we have tracked, with the suppliers winning and how the spend distributes.
3
awards tracked
£10.1m
total contract value
£3.4m
average award size
100%
awarded to SMEs
Recent awards
Latest tenders awarded by Contact management software package
Contact Centre Solution
Awarded to NETCALL UK LIMITED on 30 Nov 2025 · Kirklees Council
£738k
Contact Centre as a Service
Awarded to Kerv Digital Limited on 15 Oct 2025 · Money and Pensions Service
£9.2m
CRM Software Subscriptions, User Support and Technical Services
Awarded to Route 101 Limited on 14 Jul 2025 · The Planning Inspectorate
£200k
Sector pulse
Who procures in Contact management software package, and where the value sits
Contact management software package accounts for 3 tracked awards worth £10.1m in the period we monitor. The average award here is £3.4m. Contact management software package is procured mainly by Money and Pensions Service, Kirklees Council and The Planning Inspectorate. The biggest spender is Money and Pensions Service, with 1 award totalling £9.2m. Geographically the work is spread across South East, Yorkshire and The Humber, South West. SMBs are taking 100% of recorded awards, a healthier slice than most public-sector categories. Volume is broadly flat versus the prior month.
Who is buying in Contact management software package
Biggest single award
£9.2m
Contact Centre as a Service
Won by Kerv Digital Limited on 15 Oct 2025
Busiest month
Jul 25
1 award published, totalling £200k.
Last 30 days vs the prior 30: roughly flat.
Where the awards land
- South East33%
- Yorkshire and The Humber33%
- South West33%
Top suppliers
Who is winning the work
Kerv Digital Limited
1 award · £9.2m total
NETCALL UK LIMITED
1 award · £738k total
Route 101 Limited
1 award · £200k total
Related buyers
The buyers driving demand in Contact management software package.
How Bidwell helps
Win more of the Contact management software package pipeline
Contact management software package sees SMBs win 100% of awards, which makes it one of the better categories for smaller bidders. If you supply here, Bidwell catches every matching tender the moment it publishes, scores it against your past wins, and drafts a complete first response in around 30 minutes so you can bid more often.
Start 7-day free trial →
Stop spending weeks on paperwork.
Set up takes 15 minutes. First tender draft inside the hour.
No credit card. Cancel any time. From £15 per month.