Privacy policy

This page is a draft. Final, legally-reviewed text will replace it before public launch. The shape and headings are settled; the wording is not.

Who we are

Bidwell is a product of Operosus Ltd, registered in England and Wales. We are the data controller for the personal data this site collects.

What we collect

• Account details you give us when you sign up (name, business email, company).
• Documents you upload to your knowledge base.
• Tender activity within Bidwell (matches, drafts, submissions).
• Standard analytics: pages viewed, referrer, broad device type, anonymised IP.
• Stripe billing metadata when you start a paid plan.

How we use it

To run the product (matching tenders to your profile, drafting responses from your knowledge base, billing), to support you when you ask, to improve Bidwell, and to keep things secure. We do not use your knowledge-base content to train shared models.

Where it lives

UK data residency. Encrypted in transit and at rest. We share minimum necessary data with sub-processors (Stripe for billing, our cloud host, our AI providers) under contracts that bind them to UK GDPR equivalents.

Your rights

Under UK GDPR you can request access to your data, ask for it to be corrected or deleted, restrict or object to processing, or take it elsewhere. Email hello@bidwell.app and we will respond inside 30 days.

Cookies

We use a small number of cookies for sign-in, analytics and conversion tracking. We will offer a granular consent banner before launch.

Contact

Questions about this policy: hello@bidwell.app.